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Sumeet H
1 reviews | Active since Mar 2018
27 Sept 2021, 15:04
ONLINE ORDERING IS A WASTE OF TIME!!!! DO NOT WASTE YOUR TIME ORDERING FROM THEM
I ordered some timber on the 13 September, and would you believe 15 days later, absolutely NOTHING! I called into Leroy Merlin, last week Monday to enquire, and that day end I received a message to say it was with the couriers, when enquired with the couriers, they say they do not have anything, I called in today at 2:30PM and was on hold till 2:48pm, eventually I had to cut the call and maybe get some service on this medium. I was excited to use this service but really I would never use it again, Been a huge waste of my time
Helpful (0)
Replies (3)0
Replies (3)
Leroy Merlin South Africa's replyOfficial
27 Sept 2021, 16:01Good day Sumeet
We do apologize for the bad experience, we'll look into the matter and we'll revert back accordingly.
We do apologize for the bad experience, we'll look into the matter and we'll revert back accordingly.
Leroy Merlin South Africa's reply27 Sept 2021, 16:01
Official
Good day Sumeet
We do apologize for the bad experience, we'll look into the matter and we'll revert back accordingly.
We do apologize for the bad experience, we'll look into the matter and we'll revert back accordingly.
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Sumeet H's updateReviewer Update
29 Sept 2021, 09:42I have cancelled this order because Leroy Merlin is the most pathetic company I have seen, Your Little Falls store should be closed, Seems like no one is working there, I call into your customer service and am put on hold for 10 minutes at a time
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Sumeet H's update29 Sept 2021, 09:42
Reviewer Update
I have cancelled this order because Leroy Merlin is the most pathetic company I have seen, Your Little Falls store should be closed, Seems like no one is working there, I call into your customer service and am put on hold for 10 minutes at a time
Leroy Merlin South Africa's replyOfficial
12 Nov 2021, 13:37 Good day Sumeet
We trust you are well and that you have been assisted accordingly , We do appreciate your feedback in helping us to improve our services .
May you have a wonderful day ahead.
May you have a wonderful day ahead.
Leroy Merlin South Africa's reply12 Nov 2021, 13:37
Official
Good day Sumeet
We trust you are well and that you have been assisted accordingly , We do appreciate your feedback in helping us to improve our services .
May you have a wonderful day ahead.
May you have a wonderful day ahead.