1 reviews | Active since Sept 2018
Online Order ****
My customer experience has been poor. Visited the Boksburg branch to buy a lounger they did not have stock in store, salesman checked their system and said they have stock in the warehouse and advised that I place an order online, which I immediately did. When the order was delivered, the wrong item was sent. Contacted them and spent 31 minutes on a call to have it sorted out, a week later and 4 follow up emails still no contact at all. They have my money, sent the wrong product and are not sorting it out, I feel like I have been ****med.
Hi Carl,
We would like to apologize for this inconvenience caused. We are sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. We are investigating this matter and will revert back to you shortly.
Hi Carl,
We would like to apologize for this inconvenience caused. We are sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. We are investigating this matter and will revert back to you shortly.
Hi Carl,
Kindly note that your query has been handed over to Mduduzi Buthelezi, he will be in communication with you going forward. This mail has been forwarded to him accordingly for his attention.
Thank you
Hi Carl,
Kindly note that your query has been handed over to Mduduzi Buthelezi, he will be in communication with you going forward. This mail has been forwarded to him accordingly for his attention.
Thank you