PP
Petro P
1 reviews | Active since Oct 2023
26 Oct 2023, 15:55
Online order not happening
They advertise a trolley inverter on special - online order only but when you go the cart it tells you the 3rd party supplier does not deliver to your area. I stay in Benoni. It is not my problem what the politics is between LM and their supplier. I want to buy the item from LM and I expect to get it from them so they are supposed to make sure I receive my order. So now I must miss out on the special because of stupid internal ****!
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Leroy Merlin South Africa's replyOfficial
26 Oct 2023, 16:01Good day Petro
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our Marketplace was less than satisfactory. We value our customers and exceptional service is always our priority and anything less than ensuring you are completely happy is unacceptable. We will continue to communicate with you.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our Marketplace was less than satisfactory. We value our customers and exceptional service is always our priority and anything less than ensuring you are completely happy is unacceptable. We will continue to communicate with you.
Leroy Merlin South Africa's reply26 Oct 2023, 16:01
Official
Good day Petro
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our Marketplace was less than satisfactory. We value our customers and exceptional service is always our priority and anything less than ensuring you are completely happy is unacceptable. We will continue to communicate with you.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our Marketplace was less than satisfactory. We value our customers and exceptional service is always our priority and anything less than ensuring you are completely happy is unacceptable. We will continue to communicate with you.