Online order gone wrong in every way possible

horrible service!!!!!!

Ordered a leaf blower on 19 June 2020. After multiple calls to their call centre and no luck in resolving the no stock issue (despite the website saying there was stcok when I ordered online) I told the to ancel the order on 16 Aug 2020.

I was told I will get my refund in 10 business days Yolanda Roodepoort store).

There was no formal confirmation that the order is cancelled so very disappointed in that unprofessionalism.

TO DATE NOTHING RECEIVED.

NOT ONCE DO THEY CALL YOU WITH A SOLUTION OR FEEDBACK , I SPENT THE VALUE OF THE ORDER IN AIRTIME TRYING TO SORT THIS OUT.

REALLY USELESS SERVICE.