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Johan S

1 reviews | Active since Sept 2011

13 Apr 2024, 19:47

Online order delivered to wrong address, no response to emails after.

Placed an online order with LM for solar panels. 4 days later a delivery is attempted to my billing address instead of the delivery address. Since then, None of my emails have been answered. I have paid, but no update for a delivery to the correct address has been made on the order details on LM's online portal. I also have not received any email or other communication to inform me of what is happening with my order.

LeroyMerlin personnel beware: read about how everyone working at ELLIES lost their jobs because of poor service.

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Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply14 Apr 2024, 09:46
Official

Good day Melanie

 

Thank you for reaching out to us.

 

Kindly accept my unfeigned apologies on behalf of the company, We hope this has not deterred you from patronizing Leroy merlin, Please be advised that we are working on your query and we will further communicate with you on ticket request 887874.