DJ
Donavan J
1 reviews | Active since Aug 2019
08 Jun 2023, 04:39
Online order and returns
They had a online special and ordered a aluminum sliding door. Door was delivered upon opening the door we found it was 2 different colours and the frame was for a 2.4m sliding door not a 3m door as ordered. The frame is Charcoal and the doors is Bronze. And i ordered Bronze Reported it on the 29/05/23 and today is the 08/06/23 and not reply even after sending numerous emails. So now i have a very unhappy client as i can not complete his job.
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Leroy Merlin South Africa's replyOfficial
08 Jun 2023, 09:09Good morning Donavan
Please accept my apology on behalf of our company. I am sorry to learn that your experience with delivery service was less than satisfactory. We value our customers and exceptional service is always our priority. please be advised that we will be in direct communication with you.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with delivery service was less than satisfactory. We value our customers and exceptional service is always our priority. please be advised that we will be in direct communication with you.
Leroy Merlin South Africa's reply08 Jun 2023, 09:09
Official
Good morning Donavan
Please accept my apology on behalf of our company. I am sorry to learn that your experience with delivery service was less than satisfactory. We value our customers and exceptional service is always our priority. please be advised that we will be in direct communication with you.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with delivery service was less than satisfactory. We value our customers and exceptional service is always our priority. please be advised that we will be in direct communication with you.