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paula N
1 reviews | Active since Jan 2015
13 Dec 2023, 07:52
Online order
I placed an order of which the other items arrived except for the Sensea Remix Ceramic Soap Dispenser ****tail- Orange Was called by a lady and she said the dispenser was finished online however I would see there was stock for about a week, no one has called me and its been weeks. I want that dispenser and not a credit as I can see people through reviews that they were still receiving the dispenser
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Replies (2)0
Replies (2)
Leroy Merlin South Africa's replyOfficial
14 Dec 2023, 10:29Good day Paula
Please accept my apology on behalf of our company. I am sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that we will be in direct contact with you.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that we will be in direct contact with you.
Leroy Merlin South Africa's reply14 Dec 2023, 10:29
Official
Good day Paula
Please accept my apology on behalf of our company. I am sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that we will be in direct contact with you.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that we will be in direct contact with you.
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paula N's updateReviewer Update
22 Dec 2023, 14:07Hi, it’s truly unacceptable that such a big company hasn’t contacted me for a week after they have promised. Not a call or email received, what next step should I take since advertise items & don’t deliver.
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paula N's update22 Dec 2023, 14:07
Reviewer Update
Hi, it’s truly unacceptable that such a big company hasn’t contacted me for a week after they have promised. Not a call or email received, what next step should I take since advertise items & don’t deliver.