TM
Thabisile M

1 reviews | Active since Jan 2020

31 Aug 2023, 11:40

Old & used stock delivered

I ordered a geyser on the 7th of Aug 2023 & an old one was delivered on the 12th of Aug 2023. It was then collected on the 15th Aug but to date I have not received my refund. On the 22nd Aug I was told funds will reflect 7-10 days later then yesterday again I was told fund will reflect 7-10 days later. No means to even expedite refund via EFT.

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Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply01 Sept 2023, 07:42
Official
  Good day Thabisile

Please accept my apology on behalf of our company. I am sorry to learn that your experience with your refund was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that we shall be in direct contact with you.