NM
Nosihle M

1 reviews | Active since Aug 2019

02 Dec 2019, 22:09

Not reliable

I wish i had read the reviews before i placed my online order. They've said it all and in true fashion I'm still waiting for my delivery. On the positive Faith actually apologized for the delayed delivery and the number of times i called and couldnt get them on the phone, and the 20minutes i was on hold before she picked up... Said they would check and call me back. They never did. One thing is for sure you cannot rely on them to deliver goods on time. Atleast with Wish and Alie express you kinda know what you geeting yoself into. With Leroy its an unkept promise of delivery in a couple of days.

0
Replies (3)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply02 Dec 2019, 22:24
Official
Evening Nosihle, we understand your frustration. If you can kindly provide your order details, we can investigate the situation and provide clarity to you. We look forward to the chance of making this work for you. #va
Leroy Merlin South Africa
Leroy Merlin South Africa's reply03 Dec 2019, 06:31
Official
Good Morning Nosihle, once again apologies for the inconvenience that may have been caused. Here's an update on the your order. 
This delivery is due on the 5th in KZN, however some of the items don't have stock. Will speak to our head of logistics Thega at 7 when he comes in and I will revert back to you. Kind Regards #TR 
Leroy Merlin South Africa
Leroy Merlin South Africa's reply03 Dec 2019, 09:30
Official
Good morning Nosihle, just a quick update. We have managed to get the outstanding products ???? as a result your order will be processed and leave today. Our logistics team will then confirm ETA of your order. Kind Regards #TR