VE
Vernon E
1 reviews | Active since Apr 2015
14 Nov 2022, 16:22
Not Happy
The service in the shop is fantastic until you have made your payment for your order that needs to be delivered then it seems like no one gives a damn anymore. I have been waiting two weeks now for a delivery. I have given up with getting my delivery and asked for a refund. I have not yet received any feedback after sending my bank confirmation letter.
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Replies (1)
Leroy Merlin South Africa's replyOfficial
15 Nov 2022, 08:53 Dear Vernon,
We sincerely apologize for the inconvenience you have experienced with the delivery of your order. At Leroy Merlin, customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable. Please be advised that the matter is being investigated, you will be provided with feedback.
We sincerely apologize for the inconvenience you have experienced with the delivery of your order. At Leroy Merlin, customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable. Please be advised that the matter is being investigated, you will be provided with feedback.
Leroy Merlin South Africa's reply15 Nov 2022, 08:53
Official
Dear Vernon,
We sincerely apologize for the inconvenience you have experienced with the delivery of your order. At Leroy Merlin, customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable. Please be advised that the matter is being investigated, you will be provided with feedback.
We sincerely apologize for the inconvenience you have experienced with the delivery of your order. At Leroy Merlin, customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable. Please be advised that the matter is being investigated, you will be provided with feedback.