Not even worth one star

The worst experience I have ever had shopping online. I ordered items which included a Makita router and other high cost items and began the wait. My business is dependent on the tools that i ordered. After 13 days of no response or feedback, I called the store, where my call was dropped after 10 minutes of waiting. I called again where the agent was no help. And then again where I selected the "call back" option which yielded no response from them again. I emailed them a few times as well with no response. After 21 days, I received a call to tell me that they had an issue sourcing a super glue that was on my order, which is why it wasn't sent. But all the other items are available so they can send that. I agreed, and waited for the order to arrive the next day. Nothing. Then i got a call in the afternoon saying that someone took the router from the pile of goods that was supposed to be sent to me, and now they can't source that. I went online and looked at the stock availability of that router and it showed that they had stock available for delivery. Confounded and upset, and having lost time and business through this lax attitude by Leroy Merlin SA, I cancelled my order, never wanting to deal with them ever again. Please, look at Power tool services, who are in Cape Town, who already shipped my order which I placed yesterday containing the goods that Leroy Merlin is yet to refund me on. Also Toolcraft, or Hardware Centre, which I have had much better service from.