TS
TSHEGOFATSO S
1 reviews | Active since Dec 2025
10 Dec 2025, 11:44
Not a happy customer
I purchased a bathtub on the 20th of November and was promised delivery within three days. Today is the 10th of December, and despite numerous calls and repeated assurances that the product is “out for delivery” or that the ticket has been resolved, I still have not received my bathtub.
This level of service is extremely disappointing, and the ongoing delays are unacceptable. Unfortunately, after this experience, I will not be setting foot in Leroy Merlin again.
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Leroy Merlin South Africa's replyOfficial
11 Dec 2025, 10:30Hi Tshegofatso
We humbly apologize with regards to the delay of this and are taking it up as a matter of urgency, Kindly note that we are following up with the department on your delivery and will be in contact with you soonest.
We humbly apologize with regards to the delay of this and are taking it up as a matter of urgency, Kindly note that we are following up with the department on your delivery and will be in contact with you soonest.
Leroy Merlin South Africa's reply11 Dec 2025, 10:30
Official
Hi Tshegofatso
We humbly apologize with regards to the delay of this and are taking it up as a matter of urgency, Kindly note that we are following up with the department on your delivery and will be in contact with you soonest.
We humbly apologize with regards to the delay of this and are taking it up as a matter of urgency, Kindly note that we are following up with the department on your delivery and will be in contact with you soonest.