Non delivery of good bought online

I had purchased some timber online and was told that it would be delivered by the 29th. I follower up by contacting Leroy merlin by phone and was told that they would call me back with the ETA of the timber. A day later and still nothing not even a call after I was told that they would call me. I needed the timber by Friday afternoon for a project I needed to do on Saturday morning early. Here is my order number let's see if anyone has the curtesy to call me now. Order number ***