R
Rachel

1 reviews | Active since May 2022

31 Aug 2026, 19:15

Non-delivery

I ordered a piece of furniture that was supposed to be delivered by the 11th of August. Today is the 1st of September and I have not received my order. I get zero communication and it is so challenging to get customer service to assist. On the website the item is listed as available for delivery.

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Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply01 Sept 2026, 09:12
Official
Good Day Rachel 

We regret to inform you of your negative experience. Please note that we will escalate this matter to the appropriate department manager and provide you with a response upon receiving their feedback.