NO TAX INVOICE, NO CUSTOMER SUPPORT!!!

Item: Leroy Merlin South Africa
Rating: 1
Author: Quinton C

Really frustrated by the lack of service that our company has received from Leroy Merlin. We have issues receiving a tax invoice with correct details on it and no one is getting back to me. Only automated emails and no responses on mail send to all the possible email contacts that there is for Leroy Merlin!! Its been more than two months and still no invoice or feedback. Due to this issue we cannot claim the VAT and stand to get penalized by SARS - Order number #*** - 213495,98714

Helpful (0)

Replies (2)

Leroy Merlin South Africa's replyOfficial

23 Oct 2023, 15:20

Good day Quinton

Please accept my apology on behalf of our company. I am sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority and anything less than ensuring you are completely happy is unacceptable.

Leroy Merlin South Africa's reply23 Oct 2023, 15:20

Official

Quinton C's updateReviewer Update

23 Oct 2023, 15:22

Thank you for the reply, but please get me in contact with someone who can assist me to get this resolved asap

Quinton C's update23 Oct 2023, 15:22

Reviewer Update

Thank you for the reply, but please get me in contact with someone who can assist me to get this resolved asap