JB
Juliette B
1 reviews | Active since Sept 2022
04 Jun 2025, 16:18
No stock, no refund
After placing an order, I received an email to say that there was no stock and my refund would be on its way. The refund was "confirmed successful" over 2 weeks ago, and I still have not seen the refund!
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Replies (2)0
Replies (2)
Leroy Merlin South Africa's replyOfficial
04 Jun 2025, 16:50Hi Julliet
We humbly apologize with regards to the delay of this and are taking it up as a matter of urgency, Kindly note that we are following up with the Marketplace department on your refund and will be in contact with you soonest.
We humbly apologize with regards to the delay of this and are taking it up as a matter of urgency, Kindly note that we are following up with the Marketplace department on your refund and will be in contact with you soonest.
Leroy Merlin South Africa's reply04 Jun 2025, 16:50
Official
Hi Julliet
We humbly apologize with regards to the delay of this and are taking it up as a matter of urgency, Kindly note that we are following up with the Marketplace department on your refund and will be in contact with you soonest.
We humbly apologize with regards to the delay of this and are taking it up as a matter of urgency, Kindly note that we are following up with the Marketplace department on your refund and will be in contact with you soonest.
JB
Juliette B's updateReviewer Update
04 Jun 2025, 17:26Thank you, much appreciated. Could you advise why the 'no stock' items are still shown on the website?
JB
Juliette B's update04 Jun 2025, 17:26
Reviewer Update
Thank you, much appreciated. Could you advise why the 'no stock' items are still shown on the website?