sS
sdavid S
1 reviews | Active since Jul 2012
13 May 2026, 15:35
No Stock
I decided to spoil myself for my birthday and bought a chainsaw online 26 April. I called to follow up on my order today 13 May only to be told that there was some technical glitch and there is no stock of the item. I now have to wait for a further 7 days for my refunded. No alternative option provided
Helpful (0)
Replies (2)0
Replies (2)
Leroy Merlin South Africa's replyOfficial
13 May 2026, 16:59Hi David
Please accept our sincere apologies for the inconvenience and disappointment caused regarding your order. Your concern has been escalated to the relevant department for further review, and we appreciate you bringing this matter to our attention as it helps us improve our customer experience and communication processes.
You will be contacted Shortly .
Thank You
Please accept our sincere apologies for the inconvenience and disappointment caused regarding your order. Your concern has been escalated to the relevant department for further review, and we appreciate you bringing this matter to our attention as it helps us improve our customer experience and communication processes.
You will be contacted Shortly .
Thank You
Leroy Merlin South Africa's reply13 May 2026, 16:59
Official
Hi David
Please accept our sincere apologies for the inconvenience and disappointment caused regarding your order. Your concern has been escalated to the relevant department for further review, and we appreciate you bringing this matter to our attention as it helps us improve our customer experience and communication processes.
You will be contacted Shortly .
Thank You
Please accept our sincere apologies for the inconvenience and disappointment caused regarding your order. Your concern has been escalated to the relevant department for further review, and we appreciate you bringing this matter to our attention as it helps us improve our customer experience and communication processes.
You will be contacted Shortly .
Thank You
Leroy Merlin South Africa's replyOfficial
13 May 2026, 17:24Hi Sebastian
Thank you for bringing your concerns to our attention.
We sincerely apologize for the experience you've had and truly regret any inconvenience caused. We will be looking into your query and will provide feedback shortly .
Thank you for bringing your concerns to our attention.
We sincerely apologize for the experience you've had and truly regret any inconvenience caused. We will be looking into your query and will provide feedback shortly .
Leroy Merlin South Africa's reply13 May 2026, 17:24
Official
Hi Sebastian
Thank you for bringing your concerns to our attention.
We sincerely apologize for the experience you've had and truly regret any inconvenience caused. We will be looking into your query and will provide feedback shortly .
Thank you for bringing your concerns to our attention.
We sincerely apologize for the experience you've had and truly regret any inconvenience caused. We will be looking into your query and will provide feedback shortly .