No sloppy 2nds only Goodness

This business supprised me honestly, I have gone from a 1 rating just upset with the service to a wonderful 3,absolutely amazed at the product. I am glad they take every step possible to rectify unsatisfied customers, we are humans but let's get it right the first time. Few suggestions :have an online sells and purchase team this is to advise clients who can not be in store, letting them know how certain products work (single parent mom over here, I had to Google function of products). Follow up's this will make clients feel a part of the business" so the door, sock or whatever you purchased is to your expectations? ",after sales experience is very important customers have post purchasing behavior. I am amazed at the product, effort to resolve dispute and I am on your site purchasing again... A very Well done