No service at Leroy Merlin Forways

I needed a thermostat for my geyser, so decided to try Leroy Merlin in Fourways. I found the area where the geysers & accessories are sold, around aisle 50. I spoke to 2 "sales people" who were not the least bit interested in helping, or answering any questions. I walked out the shop absolutely disgusted. I did stop to tell the lady at the information desk, at the entrance to the store, what had happened & that I wouldn't be back. She apologized & offered to call the manager, but I needed to get the thermostat, so asked her to please pass the message on. I will not be going to a Leroy Merlin store again.