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Palesa M
1 reviews | Active since May 2021
20 Jun 2023, 09:04
No refund till today
I bought floating shelfs and other stuff online then other things were delivered but not the shelfs, I then called to ask they said they are still coming. They were in a different order the next thing they say my order can't be delivered because they are out of stock, they will refund me. Till today I haven't received my refund and this is the second time they do this.
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Replies (1)
Leroy Merlin South Africa's replyOfficial
20 Jun 2023, 11:33Hi Palesa
Please accept my apology on behalf of our company. I am sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority and anything less than ensuring you are completely happy is unacceptable. Please be advised that we will be in direct contact with you.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority and anything less than ensuring you are completely happy is unacceptable. Please be advised that we will be in direct contact with you.
Leroy Merlin South Africa's reply20 Jun 2023, 11:33
Official
Hi Palesa
Please accept my apology on behalf of our company. I am sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority and anything less than ensuring you are completely happy is unacceptable. Please be advised that we will be in direct contact with you.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority and anything less than ensuring you are completely happy is unacceptable. Please be advised that we will be in direct contact with you.