NO REFUND on order they cancelled

Item: Leroy Merlin South Africa
Rating: 1
Author: John W

First thing that is not right is taking a cliens money, then emailing to say no stock availabe. Obviously one would think you will get your money back. Unfortunately after sending 2 emails asking where my money is, no one has come back to me. So beware you may not get a refund from these guys.

Helpful (0)

Replies (3)

Leroy Merlin South Africa's replyOfficial

03 Jun 2025, 16:26

Hi John

We humbly apologize with regards to the delay of this and are taking it up as a matter of urgency, Kindly note that I will be in contact with you shortly.

Leroy Merlin South Africa's reply03 Jun 2025, 16:26

Official

Hi John

We humbly apologize with regards to the delay of this and are taking it up as a matter of urgency, Kindly note that I will be in contact with you shortly.

John W's updateReviewer Update

05 Jun 2025, 16:02

Hi

Matter was resolved today, so thanks for the quick fix. Will remain a loyal customer.

John W's update05 Jun 2025, 16:02

Reviewer Update

Hi

Matter was resolved today, so thanks for the quick fix. Will remain a loyal customer.

Leroy Merlin South Africa's replyOfficial

05 Jun 2025, 17:46

Hi John

Thank you for feedback, Happy we managed to assist you and keep you as our loyal customer, See you soon💚

Leroy Merlin South Africa's reply05 Jun 2025, 17:46

Official

Hi John

Thank you for feedback, Happy we managed to assist you and keep you as our loyal customer, See you soon💚