LS
Lizelle S
1 reviews | Active since Jun 2011
20 Dec 2023, 17:02
No refund for no stock online!
Terrible experience with online shopping. I placed and paid my order on 9/12/23, then received an email on 11/12/23 to let me know that they didn’t accept my order and that I will receive a refund. Still no refund! I sent an email on 18/12/23 asking about my refund, they just ignore me. Will never support again!
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Replies (2)0
Replies (2)
Leroy Merlin South Africa's replyOfficial
20 Dec 2023, 17:07 Good day Maarten
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our customer service was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that we will be in direct contact with you.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our customer service was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that we will be in direct contact with you.
Leroy Merlin South Africa's reply20 Dec 2023, 17:07
Official
Good day Maarten
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our customer service was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that we will be in direct contact with you.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our customer service was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that we will be in direct contact with you.
LS
Lizelle S's updateReviewer Update
22 Dec 2023, 13:11I still didn’t receive any communication about my outstanding refund! Will never do business with Leroy Merlin again! Terrible terrible service!!
LS
Lizelle S's update22 Dec 2023, 13:11
Reviewer Update
I still didn’t receive any communication about my outstanding refund! Will never do business with Leroy Merlin again! Terrible terrible service!!