AP
Anton P
1 reviews | Active since Mar 2009
30 Jul 2021, 12:59
No refund after wrong product was delieverd.
On 21 July 2021, I bought a ldaher that was supposed to be 6.5m long, but ended up being 3.5m long. After phoning around and lots of emails, the ladher was eventually taken back.
Even though they promised to, I have STILL NOR RECIEVED MY REFUND. Leroy Merlin is sitting with MY money in THEIR account, and has not bothered to refund me.
Their annoying auto response emails are not helping at all. Just giving useless information, and nobody gets back to me regarding the refund.
Helpful (0)
Replies (1)0
Replies (1)
Leroy Merlin South Africa's replyOfficial
30 Jul 2021, 15:13Good day Anton,
We are sorry to hear about the unsatisfactory service you have received from us and we apologize for any inconvenience caused. Our team is working on resolving your query and will be in touch with you as soon as possible.
We are sorry to hear about the unsatisfactory service you have received from us and we apologize for any inconvenience caused. Our team is working on resolving your query and will be in touch with you as soon as possible.
Leroy Merlin South Africa's reply30 Jul 2021, 15:13
Official
Good day Anton,
We are sorry to hear about the unsatisfactory service you have received from us and we apologize for any inconvenience caused. Our team is working on resolving your query and will be in touch with you as soon as possible.
We are sorry to hear about the unsatisfactory service you have received from us and we apologize for any inconvenience caused. Our team is working on resolving your query and will be in touch with you as soon as possible.