CS
Cailyn S
1 reviews | Active since Nov 2019
31 Mar 2023, 09:59
No refund after a month...
my boss bought items from you, that arrived 3 weeks late. I requested the items to be collected and refunded as it arrived so late. you have had the items for a month now and no refund! I sent the confirmation of the bank details 3 weeks ago and still nothing!! No replies to my emails or calls being put down! This is unacceptable! Where is the refund?
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Replies (2)
Leroy Merlin South Africa's replyOfficial
31 Mar 2023, 10:08Good morning Cailyn
Please accept my apology on behalf of our company. I am sorry to learn that your experience with your order return and refund was less than satisfactory. Please be advised I will take over your query investigate and revert back to you.
Leroy Merlin South Africa's reply31 Mar 2023, 10:08
Official
Good morning Cailyn
Please accept my apology on behalf of our company. I am sorry to learn that your experience with your order return and refund was less than satisfactory. Please be advised I will take over your query investigate and revert back to you.
CS
Cailyn S's updateReviewer Update
31 Mar 2023, 10:22ive heard that before... just give the money back already!! This is *******
CS
Cailyn S's update31 Mar 2023, 10:22
Reviewer Update
ive heard that before... just give the money back already!! This is *******