No refund after 2 months, avoid this place

This was Jun 14 We've had to cancel your order *** due to an inventory error on our side. Unfortunately we will not be able to provide you with your products. We understand that this must be a disappointment and are truly sorry. Refund for R 2,202.00 is already on its way to you. Still no refund, I've send 10 emails to ***, no response, tried to phone them, explaining the problem, been put on hold, been told that they will phone back, absolutely NOTHING. The best is that the stuff I ordered showed as available for shipping and in stock.