RN
Rabelani N
1 reviews | Active since Sept 2009
19 Jun 2020, 22:18
No progress on order
I placed an order on 16 June 2020 and since then there has been no progress on my order. I tried calling in and no one can tell me what the status on my order is, when I should expect delivery as well as how to track the order.
Please advise on the above.
Regards, Rabe
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Replies (5)0
Replies (5)
Leroy Merlin South Africa's replyOfficial
19 Jun 2020, 22:37Evening Rabelani, our orders take 7-10 days to process. We are facing a backlog and the teams are working around the clock for customers to receive their orders. Please bare with us, your order will be with you soon. #va
Leroy Merlin South Africa's reply19 Jun 2020, 22:37
Official
Evening Rabelani, our orders take 7-10 days to process. We are facing a backlog and the teams are working around the clock for customers to receive their orders. Please bare with us, your order will be with you soon. #va
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Rabelani N's updateReviewer Update
19 Jun 2020, 22:55The order says 7-10 days to ship. This lead time is just to process the order? When should I expect to receive the order?
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Rabelani N's update19 Jun 2020, 22:55
Reviewer Update
The order says 7-10 days to ship. This lead time is just to process the order? When should I expect to receive the order?
Leroy Merlin South Africa's replyOfficial
20 Jun 2020, 13:11Hi Rabelani, your order is on it's way today. It is ahead of time, normally we have a buffer to deliver on the 7th day. Hope you have a good warm weekend. Regards Vidya
Leroy Merlin South Africa's reply20 Jun 2020, 13:11
Official
Hi Rabelani, your order is on it's way today. It is ahead of time, normally we have a buffer to deliver on the 7th day. Hope you have a good warm weekend. Regards Vidya
Leroy Merlin South Africa's replyOfficial
20 Jun 2020, 13:26We have confirmed that you will receive the order within 24 hours. DSV has collected the package and are out on the road. They will be in contact with you :) #va
Leroy Merlin South Africa's reply20 Jun 2020, 13:26
Official
We have confirmed that you will receive the order within 24 hours. DSV has collected the package and are out on the road. They will be in contact with you :) #va
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Rabelani N's updateReviewer Update
22 Jun 2020, 11:20I received my order on Sunday 21 June 2020. Hank you for all your help.
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Rabelani N's update22 Jun 2020, 11:20
Reviewer Update
I received my order on Sunday 21 June 2020. Hank you for all your help.