JvdW
John van der Westhuizen
1 reviews | Active since Dec 2021
21 Mar 2022, 13:20
No Ownership and Bad Service
Placed my (order - *** - 216095) for item stock and transport in the 9 march 2022.We are going in for 8 business days and my order has not been despatched yet and I have a client waiting for the order to arrive on site. They did a inter-branch transfer as the stock has to come from another stor.Called Leroy-Merlyn 7 times in total and empty promises off (we will call you back) has been made. I spoke to (Simon Manganye) last week and (Flora Nthama) today and no response so far. This is very bad service and sad to see all the bad reviews about this company. Leroy Merlin should (Man-Up) and take ownership!!!!!!!
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Leroy Merlin South Africa's replyOfficial
21 Mar 2022, 15:29Good day John ,
We would like to apologize for the inconvenience and frustration which this has caused you and have taking it up as a mater of urgency through to our Logistic department to assist further .
They will be in communication with you regarding the delivery of your order .
We would like to apologize for the inconvenience and frustration which this has caused you and have taking it up as a mater of urgency through to our Logistic department to assist further .
They will be in communication with you regarding the delivery of your order .
Leroy Merlin South Africa's reply21 Mar 2022, 15:29
Official
Good day John ,
We would like to apologize for the inconvenience and frustration which this has caused you and have taking it up as a mater of urgency through to our Logistic department to assist further .
They will be in communication with you regarding the delivery of your order .
We would like to apologize for the inconvenience and frustration which this has caused you and have taking it up as a mater of urgency through to our Logistic department to assist further .
They will be in communication with you regarding the delivery of your order .