No online service !!

Good day

My order was placed and paid for 24 July 2025. The delivery was booked for 11 Aug 2025. After hearing nothing from Leroy Merlin I phoned on 11 Aug just to find out the product can not be delivered. They could not give me a date. I then cancelled my order and the lady said that Head Office will be in contact to pay back my money. Nothing new, nobody was in contact with me as yet and I assume nobody is going to phone or email me anyway.

Therefore please see this as my final complaint, if you do not sort out the issues by 25 August I will lodge my complaint with Consumer Goods and Services Ombud (CGSO) or the National Consumer Commission (NCC).

Utterly dissatisfied with your online orders.

Regards