SZ
Stephanus Z
1 reviews | Active since Nov 2017
05 Aug 2022, 11:49
No more good service at Leroy
This used to be my favourite hardware store. Not anymore. All I need is a written quote on a Leroy Merlin letterhead and the VAT number. None of their staff can provide a quote unless I visit a store physically. Really? It seems that Leroy Merlin has become too successful to bother about client service delivery.
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Leroy Merlin South Africa's replyOfficial
05 Aug 2022, 13:13Hi Steph****,
Thank you for reaching out to us with your concern. We would like to apologize for this inconvenience caused. We are sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. We are investigating this matter and will revert back to you shortly.
Thank you for reaching out to us with your concern. We would like to apologize for this inconvenience caused. We are sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. We are investigating this matter and will revert back to you shortly.
Leroy Merlin South Africa's reply05 Aug 2022, 13:13
Official
Hi Steph****,
Thank you for reaching out to us with your concern. We would like to apologize for this inconvenience caused. We are sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. We are investigating this matter and will revert back to you shortly.
Thank you for reaching out to us with your concern. We would like to apologize for this inconvenience caused. We are sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. We are investigating this matter and will revert back to you shortly.