DG
Daniel G

1 reviews | Active since Nov 2020

21 Apr 2022, 13:50

No help

I tried to register on their online service but couldn't come right. I phoned them for help. The lady asked if i were at their stores after explaining to her that I couldn't register. Why would i go to the store and then try to register? Not very helpfull

0
Replies (3)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply21 Apr 2022, 16:58
Official
Hi Daniel. We apologize for the service you received. Could you please advise how far you get in terms of registering on our website and what error message you get? Can we also have the email address you are using to try to register.
DG
Daniel G's update22 Apr 2022, 10:01
Reviewer Update
No errors on registration but didn't want to register. My email: ***
Leroy Merlin South Africa
Leroy Merlin South Africa's reply25 Apr 2022, 15:39
Official
Hi there Daniel. Thank you for taking my call, as discussed over the phone we shall resolve the matter as soon as possible. We would furthermore like to extend our apology to you with regards to the challenges you faced online. We shall be in touch. Take care.