CG
Charmaine G

1 reviews | Active since Jul 2024

25 Nov 2024, 12:45

No delivery no refund

Purchased their online platform on the 27 of Oct, they attempted to deliver broken mouldy tiles after several visits to their physical stores. Up until this date, I still do not have the tiles or my refund. I would not recommend making purchases via their online store(currently those tiles are still being advertised as part of their special but if you go to any of their stores they do not have stock and online nothing is delivered. Extremely poor service!

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Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply26 Nov 2024, 15:58
Official

Hi, Charmaine 

 

Apologies for the inconvinience caused. Kindly note that your refund was processed on the 23/11/2024 for order number ***

and it takes 7-10 working days to reflect back to your account used for purchase.

 

Please see in the attachment Proof of Refund