BK
Brian K
1 reviews | Active since Feb 2013
08 Sept 2022, 13:31
No Delivery from Online Shopping
The service received on deliveries is shocking. I have order material last week which was meant to be delivered on Monday 5 September. I have since called the service department for information and they keep promising it will be delivered but nothing happens. I have made at least 10 phone calls over the last 4 days and do not believe the materials will ever arrive. Do not ever use Leroy Merlins. They have no care for customers and do no provide proper service or support on online purchases.
Helpful (0)
Replies (1)0
Replies (1)
Leroy Merlin South Africa's replyOfficial
08 Sept 2022, 14:10Hi Brian,
We would like to apologize for this inconvenience caused. We are sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. We are investigating this matter and will revert back to you shortly.
We would like to apologize for this inconvenience caused. We are sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. We are investigating this matter and will revert back to you shortly.
Leroy Merlin South Africa's reply08 Sept 2022, 14:10
Official
Hi Brian,
We would like to apologize for this inconvenience caused. We are sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. We are investigating this matter and will revert back to you shortly.
We would like to apologize for this inconvenience caused. We are sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. We are investigating this matter and will revert back to you shortly.