MM
Mapule M
1 reviews | Active since May 2023
06 May 2023, 06:40
No delivery - customer service is non existent
I purchased a chandelier on the 16th February 2023 and it was supposed to delivered on the 22nd February 2023. I am still waiting for my order even now. I have tried contacting them and am not getting any joy. I feel ****** off my hard earned money and I want a refund
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Replies (1)
Leroy Merlin South Africa's replyOfficial
06 May 2023, 08:18Good morning Mapule
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our over all service was less than satisfactory. We value our customers and exceptional service is always our priority and anything less than ensuring you are completely happy is unacceptable. Please be advised that direct communication will be made to you.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our over all service was less than satisfactory. We value our customers and exceptional service is always our priority and anything less than ensuring you are completely happy is unacceptable. Please be advised that direct communication will be made to you.
Leroy Merlin South Africa's reply06 May 2023, 08:18
Official
Good morning Mapule
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our over all service was less than satisfactory. We value our customers and exceptional service is always our priority and anything less than ensuring you are completely happy is unacceptable. Please be advised that direct communication will be made to you.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our over all service was less than satisfactory. We value our customers and exceptional service is always our priority and anything less than ensuring you are completely happy is unacceptable. Please be advised that direct communication will be made to you.