MZ
Mona Z

1 reviews | Active since Jan 2020

13 Nov 2023, 10:32

No communication! Order still not received after 3 weeks of ordering.

Having the worst experience with Leroy Merlin. My Order is over a week overdue with no response to my emails or any communication. Spoke to a Consultant who promised to give me feedback by end of day and its now 2 days later!

Absolutely unacceptable!!!

0
Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply13 Nov 2023, 12:37
Official
 Good day Mona

Please accept my apology on behalf of our company. I am sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. We will continue communicating with you.