ML
Mitchell L

1 reviews | Active since Feb 2025

09 Jun 2025, 10:22

No communication on my refund

I bought a controller for my xboxs and it does not want to connect to my xboxs only had it for 1 day and requested a refund because it doesn't connect and nobody has said anything at all nor any communication

0
Replies (6)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply09 Jun 2025, 12:28
Official
Hi Mitchell

We humbly apologize with regards to the delay of this and are taking it up as a matter of urgency, I have escalated to the marketplace department to assist with your refund.
ML
Mitchell L's update09 Jun 2025, 12:43
Reviewer Update
Now I got a message saying that the controller needs to be tested if it works which was not my issue about it working it doesn't connect to my xboxs s series and wouldn't benefit me getting it back I tested it in all ways to connect to my xboxs it works but doesn't work on my xbox so if they would like to exchange it for a controller that would work on my xbox s series I would definitely take that but I don't want a the same controller back if it won't connect to my xboxs
ML
Mitchell L's update09 Jun 2025, 12:44
Reviewer Update
My normal controller connects with out any issues but this controller does not work on my Xbox
ML
Mitchell L's update10 Jun 2025, 11:26
Reviewer Update
I clearly stated it was not connecting to my xboxs but you coming now with absolutely **** story's normal pc controllers and connect to xbox s series but you know what I'll have to keep this **** controller and I'll be telling everyone I see how extremely useless Leroy Merlin is

And aa a restaurant manager I will be reaching alot of people
Leroy Merlin South Africa
Leroy Merlin South Africa's reply10 Jun 2025, 17:02
Official
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ML
Mitchell L's update10 Jun 2025, 17:06
Reviewer Update
Thank u so much for a non responseive email