No aftersales alternatives given

A while ago I bought a swing chair from Leroy Merlin and with it being outdoor wear and tear was bound to happen. I contacted the store and their National Customer service, only to be told that they don't sell the shade cover and cushions separately from the actual swing chair. Leroy sells these chairs but does not offer aftersales of these accessories and that is so wrong on many levels.

They are the sole supplier of those chairs, where are we suppose to get those covers now? This has definetely changed my perception about the store. It's unfortunate that a beautiful concept store does not complete the sale package, as aftersales are as important as new sales, AND when one buys this swing chair, no warning is given that you will not be able to purchase the chair shade cover and cushions - should they wear and tear due to the harsh sun.

They will instead leave you hanging like their swing chairs that looks naked once the sun hit them.