GD
Gail D
1 reviews | Active since Apr 2018
25 Nov 2021, 15:04
No after service
What an absolute disgrace!! My husband and I when into your Boksburg branch on Sunday. We had a large purchase which was supposed to be delivered yesterday the 24/11/2021. My husband called around 13:00 and no one has a clue what is happening to our order or can give any indication when it will be delivered. I have tried phoning and been waiting for over 20 minutes. I will never shop at your shop again and in fact I will return my purchased items and take my business else where. So disappointed you will never see me in your shop again. Where is your customer service?? Obviously you don’t care!!
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Replies (3)0
Replies (3)
Leroy Merlin South Africa's replyOfficial
25 Nov 2021, 15:37Good day Gail
We humbly apologize on behalf of the company on what has occurred regarding your order , We are looking into it with the relevant department and will be in contact you shortly.
We humbly apologize on behalf of the company on what has occurred regarding your order , We are looking into it with the relevant department and will be in contact you shortly.
Leroy Merlin South Africa's reply25 Nov 2021, 15:37
Official
Good day Gail
We humbly apologize on behalf of the company on what has occurred regarding your order , We are looking into it with the relevant department and will be in contact you shortly.
We humbly apologize on behalf of the company on what has occurred regarding your order , We are looking into it with the relevant department and will be in contact you shortly.
GD
Gail D's updateReviewer Update
28 Nov 2021, 07:50Thank you for sorting this out and getting back to us.
GD
Gail D's update28 Nov 2021, 07:50
Reviewer Update
Thank you for sorting this out and getting back to us.
Leroy Merlin South Africa's replyOfficial
28 Nov 2021, 08:43You're most welcome Gail.
Leroy Merlin South Africa's reply28 Nov 2021, 08:43
Official
You're most welcome Gail.