1 reviews | Active since Sept 2024
Never Buy Online From Leroy Merlin
I ordered some extension cords from Leroy Merlin's website on the 23rd of July. The items were lost by the courier. I have been trying to get my refund from Leroy Merlin for weeks now. Everytime I call the call centre I get a different story despite having supp**** them with all the details they require multiple times. Avoid this company at all costs, no one cares, no one follows up, the customer care is disfunctional.
Good day
Thank you for reaching out to us.
Please accept my unfeigned apologies on behalf of the company, we are sorry to learn that your experience with us was unpleasant, Please note that refund has been processed on the 09-10-2024
kindly note it will take 7-10 working days to reflect into the Acc used for purchase.
attached is a Proof of Refund from our finance team
Good day
Thank you for reaching out to us.
Please accept my unfeigned apologies on behalf of the company, we are sorry to learn that your experience with us was unpleasant, Please note that refund has been processed on the 09-10-2024
kindly note it will take 7-10 working days to reflect into the Acc used for purchase.
attached is a Proof of Refund from our finance team