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Thato M
1 reviews | Active since May 2011
21 Jul 2020, 18:42
Never buy online...!
Bought a wall mirror about two months ago, canceled my order prior it was delivered and Leroy Merlin is refusing to refund. They are moving me from pillar to post and forever communicating with their finance department. They no longer respond to my emails.
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Replies (2)
Leroy Merlin South Africa's replyOfficial
22 Jul 2020, 11:59Hello Thato, we are very sorry for the negative experience. We would never refuse a refund unless there were really severe reasons behind it. Please provide your order number so that we can look into it. #va
Leroy Merlin South Africa's reply22 Jul 2020, 11:59
Official
Hello Thato, we are very sorry for the negative experience. We would never refuse a refund unless there were really severe reasons behind it. Please provide your order number so that we can look into it. #va
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Thato M's updateReviewer Update
25 Jul 2020, 13:14I have given these people every they need to process my refund. They are simply refusing to pay back the money. The lady responded to me and told me what told me the same old story of escalating the matter but to date they are refusing pay. I suspect they have misappropriated those funds.
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Thato M's update25 Jul 2020, 13:14
Reviewer Update
I have given these people every they need to process my refund. They are simply refusing to pay back the money. The lady responded to me and told me what told me the same old story of escalating the matter but to date they are refusing pay. I suspect they have misappropriated those funds.