PL
Palesa L
1 reviews | Active since Apr 2014
30 Jun 2021, 13:29
NEVER BUY ANHTHING FROM THESE *******
I've placed an order online on 8 Jun 2021, it is now 30 June and they have not delivered.
I called on the 18th asking why they haven't delivered, they gave me the run around making excuses that they have no stock and that they'll only be able to deliver 29 June.
****ing unacceptable!
Then 30 June I call them and they place me on hold for 20 minutes.
DO NOT BUY ANYTHING FROM THESE *******!
After reading reviews it is clear that this pathetic excuse of a store shouldn't even have an online presence.
I want my money back and will be involving my lawyers.
Never again! I will not even purchase anything with them ever again, not even in store.
Helpful (0)
Replies (2)0
Replies (2)
Leroy Merlin South Africa's replyOfficial
30 Jun 2021, 13:59Hey Palesa,
I trust that you are well
Firstly we would like to apologize for the bad experience, we are quite baffled by the whole thing and we'll definitely look into this with the highest sense of urgency and ensure that we contact you back as quickly as possible with feedback.
I trust that you are well
Firstly we would like to apologize for the bad experience, we are quite baffled by the whole thing and we'll definitely look into this with the highest sense of urgency and ensure that we contact you back as quickly as possible with feedback.
Leroy Merlin South Africa's reply30 Jun 2021, 13:59
Official
Hey Palesa,
I trust that you are well
Firstly we would like to apologize for the bad experience, we are quite baffled by the whole thing and we'll definitely look into this with the highest sense of urgency and ensure that we contact you back as quickly as possible with feedback.
I trust that you are well
Firstly we would like to apologize for the bad experience, we are quite baffled by the whole thing and we'll definitely look into this with the highest sense of urgency and ensure that we contact you back as quickly as possible with feedback.
Leroy Merlin South Africa's replyOfficial
06 Jul 2021, 16:44Hey Palesa,
I trust that you are well
We do apologize for the inconvenience again, we are glad to hear that you have received your refund and the issue was resolved. We do appreciate your feedback and we're always looking to improve on our service to ensure that our customers have a good customer experience every time. We hope that you continue to shop with us and being part of our family.
Do enjoy the rest of your day
I trust that you are well
We do apologize for the inconvenience again, we are glad to hear that you have received your refund and the issue was resolved. We do appreciate your feedback and we're always looking to improve on our service to ensure that our customers have a good customer experience every time. We hope that you continue to shop with us and being part of our family.
Do enjoy the rest of your day
Leroy Merlin South Africa's reply06 Jul 2021, 16:44
Official
Hey Palesa,
I trust that you are well
We do apologize for the inconvenience again, we are glad to hear that you have received your refund and the issue was resolved. We do appreciate your feedback and we're always looking to improve on our service to ensure that our customers have a good customer experience every time. We hope that you continue to shop with us and being part of our family.
Do enjoy the rest of your day
I trust that you are well
We do apologize for the inconvenience again, we are glad to hear that you have received your refund and the issue was resolved. We do appreciate your feedback and we're always looking to improve on our service to ensure that our customers have a good customer experience every time. We hope that you continue to shop with us and being part of our family.
Do enjoy the rest of your day