HJvR
Hardus Janse van Rensburg

1 reviews | Active since Nov 2020

25 Sept 2021, 08:58

Mr

So I went to Leroy Merlin Little False to view a Mega master smoker only to find out nothing is on display (on Natuanal braai weeken) when I approach a sales consultant Siyabonga he told me he can only have it installed for me by Monday. I than explaint to him but I need mesuremants of which him and his manager turned there back on me and walk away. I than approach another guy who will than suppose to follow up but could not assist either.Non of theseguys were prepared to go the xtra mile for meby getting me the mesuremants. I am in retail myself (25 years) and see trouble for Leroy feature if this is how they treet their customers.In Jo'burg we have the biggest choice in Africa of any supplier/retailer there for if the service is not up to standard you will loose clients as yoyr clients will go to the opposition without saying a word.

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Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply25 Sept 2021, 09:05
Official
Hey Hardus,

We trust that you are well, so sorry about the bad experience. We'll look into the matter and we'll revert back with feedback