AK
Arno K
1 reviews | Active since May 2011
18 Jan 2023, 08:55
Money paid online but no order exists.
I bought and paid for an inverter last night. The amount was R7,952. But according to Leroy Merlin there is no order even though I have the payment confirmation. Good luck with getting somebody to talk to. I will have to ask the bank to reverse my transaction.
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Leroy Merlin South Africa's replyOfficial
18 Jan 2023, 14:52Dear Arno,
We’re sorry about the mishap regarding the placement of your order.
It wasn’t our intention to disappoint you. But we feel fully responsible for what happened and for any inconvenience, this may have caused you.
Kindly note that we are investigating the matter and you will be provided with feedback.
We’re sorry about the mishap regarding the placement of your order.
It wasn’t our intention to disappoint you. But we feel fully responsible for what happened and for any inconvenience, this may have caused you.
Kindly note that we are investigating the matter and you will be provided with feedback.
Leroy Merlin South Africa's reply18 Jan 2023, 14:52
Official
Dear Arno,
We’re sorry about the mishap regarding the placement of your order.
It wasn’t our intention to disappoint you. But we feel fully responsible for what happened and for any inconvenience, this may have caused you.
Kindly note that we are investigating the matter and you will be provided with feedback.
We’re sorry about the mishap regarding the placement of your order.
It wasn’t our intention to disappoint you. But we feel fully responsible for what happened and for any inconvenience, this may have caused you.
Kindly note that we are investigating the matter and you will be provided with feedback.