1 reviews | Active since Dec 2016
Missing order, wrong delivery address, bad service.
I am so disappointed at Leroy Merlin - your service is horrible, My copper pipes arrived at the wrong address a few minutes ago and I directed the driver to the correct address, when the driver arrived, he only had 1 copper pipe and I paid for 6 - I ordered on the 25th of November, every now and again I called to check on my order only to find out you were out of stock. Please check your records how many times ive been calling and the hold duration. Please aslo fetch your broken water heater and courier my ceramic utensil holder. I want my 5 copper pipes immediately, I will not wait for 1 more day. I want them to be couriered on the 16th December 2022 in the morning, I must urgently install a geyser, you have delayed me enough. I am dissapointed, Youre too big for this - WHY??? So many silly, stupit mistakes . ORDER NUMBER: *** - 289449 this is a repeat complaint
We would like to apologize for this inconvenience caused. We are sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. We are investigating this matter and will revert back to you shortly.
We would like to apologize for this inconvenience caused. We are sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. We are investigating this matter and will revert back to you shortly.