Missed delivery deadline
On Tuesday 3 Oct I visited the Greenstone branch and placed an order for delivery. The lady promised it would be delivered by Friday
On Friday 7 Oct I didn't receive the order. After wasting close to R100 airtime calling the call enter and being placed on hold or being Promised callbacks to no avail
The item to be delivered to me is now useless as I need it for Today 7 Oct
Therefore I demand a full refund of the item, delivery price as well as remittance of R100 airtime and a written apology and some sort of token of apology for my time and petrol to come to the store
Hi Ariel,
We would like to apologize for this inconvenience caused. We are sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. We are investigating this matter and will revert back to you shortly.
Hi Ariel,
We would like to apologize for this inconvenience caused. We are sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. We are investigating this matter and will revert back to you shortly.
Hi Ariel,
As per finance, your refund was processed on the 24th of October. Kindly advise if you recieved your refund.
Thanks
Hi Ariel,
As per finance, your refund was processed on the 24th of October. Kindly advise if you recieved your refund.
Thanks