MS
Marilyn S
1 reviews | Active since Jan 2026
25 Jan 2026, 14:23
Misleading advertising on website
I ordered an umbrella (wrong colour delivered; apparently the advertised product does not exist), an umbrella stand (not necessary without an umbrella) and a drying rack, and paid an extra charge for delivery. The rack which was delivered had broken hinges I was offered a replacement, only to be told "the department .. advised that the drying racks are not in good condition for them to arrange a replacement".
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Replies (1)0
Replies (1)Leroy Merlin South Africa's replyOfficial
26 Jan 2026, 15:09Hi Marilyn
Please accept our apologies for the incorrect umbrella colour delivered , We understand how frustrating this experience must have been and we apologies for the inconvenience caused.
Will be in contact with you.
Thank You
Please accept our apologies for the incorrect umbrella colour delivered , We understand how frustrating this experience must have been and we apologies for the inconvenience caused.
Will be in contact with you.
Thank You
Leroy Merlin South Africa's reply26 Jan 2026, 15:09
Official
Hi Marilyn
Please accept our apologies for the incorrect umbrella colour delivered , We understand how frustrating this experience must have been and we apologies for the inconvenience caused.
Will be in contact with you.
Thank You
Please accept our apologies for the incorrect umbrella colour delivered , We understand how frustrating this experience must have been and we apologies for the inconvenience caused.
Will be in contact with you.
Thank You
