JM
Jane MacKenzie-Hoskyn

1 reviews | Active since Jul 2014

03 Nov 2024, 08:44

MINUS 100 STARS for LEROY MERLIN

I would like to give MINUS 100 stars. Leroy Merlin lost my order that I placed on 22 October 2024, or did not send it. I waited and waited and waited. No tracking order supp****. Spoke to NINE different people. One told me that they could do nothing and that I must contact Pargo, even though I had no waybill or tracking number. Left hanging on for ever- no accountability. Eventually, suddenly on 1 November there was a tracking order that said it had been delivered -NONSENSE. My builder could not wait any longer so I had to go to Cape Town at great expense and purchase dor handles there. SHOCKING SHOCKING SHOCKING!!!

0
Replies (2)
JM
Jane MacKenzie-Hoskyn's update03 Nov 2024, 09:09
Reviewer Update
*Door
Leroy Merlin South Africa
Leroy Merlin South Africa's reply04 Nov 2024, 11:20
Official
Good day Jane 

Thank you for reaching out to us. 

We unfeignedly apologize for the  bad service and inconvenience caused, Please do note that we are working on your query. Please do note that further communication will be on ticket request ***.