AK
Anthea K

1 reviews | Active since Jul 2020

17 Apr 2024, 09:46

****mers

If I could give a minus I would! We purchased two bar stools last month from the online store, we paid upfront and then waited. A week later we were told that they did not have stock and they would refund our money in a few days. We are still waiting for our refund. Leroy Merlin's staff are *********** and keep passing from pillar to post, they keep making excuses and asking for our bank details which we have given them numerous times. Still no refund!! Absolutely disgusting!!!!

0
Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply18 Apr 2024, 10:43
Official

Good day Anthea 

 

Thank you for reaching out to us.

 

Please accept my unfeigned apologies on behalf of the company, we are sorry to learn that your experience with our market place department was unpleasant, please note that this matter is being addressed and further communication will be made on ticket request 888585.