RD
Rosemary D

1 reviews | Active since May 2024

15 May 2024, 10:48

****med

Hellopeter pliz help i did an online order at Leroy Merlin SA onthe 9th of May,on their email the expectation date of delivery was suppose to be onthe 30th of May but funny enough i got the message from carrier guy today inthe morning saying my order has been delivered,they didn't even send the tracing number on my email,today when i check the status of my order in my email it says i didn't order anything from them,i ordered a lithium battery worth R10700 my money is gone

0
Replies (2)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply15 May 2024, 16:42
Official

Good day Rosemary

 

Please accept my apology on behalf of our company. I am sorry to learn that your experience with our customer service was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that we will be in direct contact with you.

RD
Rosemary D's update15 May 2024, 16:58
Reviewer Update
The issue is solved,thanks