1 reviews | Active since Apr 2010
LIKE A COMEDY BUT NOT FUNNY
I asked a simple question [via WhatsApp] about a product on Leroy Merlin’s web site and Leroy Merlin’s responds with “We have not received an update from you in a while which means your request will be closed soon: To ensure that this request remains open, please respond to this message in the next hour."
I respond with: “Still waiting for a response to my query. Ticket ID is ******”
Leroy Marlin responds with: "We have not received an update from you in a while which means your request will be closed soon: To ensure that this request remains open, please respond to this message in the next hour."
Insane!
I can understand all the negative reviews here [hellopeter] about Leroy Merlin. They can’t even answer a simple question about a product!
I’m glad that I read the reviews before ordering anything from you, Leroy Merlin
Good day Tony,
I would firstly like to apologies for the experience you have had with us and thank you for bringing this matter to our attention as your feedback is Important to us.
We will further investigate the matter and revert back to you. We hope that we have not completely lost you as a customer as your patronage is important to us.
Good day Tony,
I would firstly like to apologies for the experience you have had with us and thank you for bringing this matter to our attention as your feedback is Important to us.
We will further investigate the matter and revert back to you. We hope that we have not completely lost you as a customer as your patronage is important to us.