LEROY *****TS AND LIERS and its all in writing.

I have placed and order on the 26.07.2021 and delivery was conducted on the 04.08.2021. They delivered short on the sellotape - Value R59.50 then they picked the incorrect size rail - Value R609.00 VAT exclusive - Total Value inclusive R768.78. I complaint and the Daily store manager Vusi Hlongwane (who refuse to take my calls now) of Stoneridge and another person Precious and still no joy. Upon receiving the refund proof to my surprise the rail were not credited / refunded and the tape was refunded without allocation of VAT. A rail which have been collected and returned on the 23.08.2021. Then Brenton Visagie (Leroy Merlin South Africa) *** and NTEBALENG MARUPING *** assured me that a refund were already processed on the 30.08.2021 and it will reflect in my account by 7-10 days - well still waiting and then I see that it was only - incorrectly refunded 03.09.2021 - as per LMSA PROOF OF PAYMENT - MADELEIN POTGIETER - ORDER 93722 - ***. You have **** to me, in writing and still even after this email I am sure that nobody will take notice. WORST SERVICE EVER!!!